Frequently Asked Questions
We have the answers you need in our extensive Frequently Asked Questions area, which includes clear explanations and practical advice for everything from billing questions to technical problems.
We support a wide range of devices, such as Android Boxes, Android Smart Phones, DreamBox, Enigma, PC, Vu+, Kodi, VLC, Smart TV, and Max.
Within 5 mins to 1 hour of your purchase, we try to send you an email to set up your order. Please be aware that processing orders at peak times on weekends and evenings could take up to 2 hours.
Please contact us by e-mail or whatsapp. In addition to a gesture or gift from us, you will have the option to maintain the current codes or get new ones.
Because we work all around the world, US dollars are our currency.
Yes. In addition to international channels, the majority of IPTV packages in Canada provide local Canadian channels. Actually, access to a vast array of global content beyond what standard cable offers is a major benefit of IPTV. You can view local network stations (including CBC, CTV, and Global) as well as specialty and international channels with a standard Canadian IPTV bundle.
We provide EPG (Electronic Program Guide) coverage for 80% of channels. If you encounter any issues, feel free to reach out to us.
We provide a 7 days money-back guarantee. You can request a refund at any moment if you’re dissatisfied with the service. Your refund will be processed within seven days.
Our services are relatively simple to set up on your device, and we offer a comprehensive installation guide to make the process go more smoothly.
Please contact one of our live chat representatives, who will be pleased to walk you through the steps.
We accept PayPal, credit cards, and cryptocurrency as payment methods. You will automatically receive an email with the login details (MAG Portal, m3u URL, EPG URL, Username, Password, and Xtream URL) as the payment has been confirmed. That way, you know that the service you ordered has been provided and that the payment has been received.
Check the “spam” or “junk mail” folders. We try our best to make sure these emails get through.
No, we don’t provide any adult services.
You can record any program you want and view it whenever you want, without paying extra, if your device permits it.
Even while practically all of our servers are reliable, occasionally, for a variety of reasons, some channels may freeze or stop functioning, but this is temporary. To fix them, our skilled engineers are constantly at work. These problems are typically transient and brought on by the following factors: variations in customer internet usage. the general problem with the box, apps, and customer setup. Your ISP is having problems. The server side of the channel is unavailable. We must upgrade or restart the server on a weekly basis.
